THE PROCESS

Ben Heath follow a carefully managed process from start to finish. You will be allocated a dedicated Designer and Administrator all with experience of working with clients who are buying hand made and crafted furniture. This gives our clients confidence and piece of mind that their kitchen project will be delivered in time and to the highest possible standard of quality.


  Stage One     Initial Consultation    During the initial consultation, we will take the time to learn about exactly what your needs are for custom furniture. This meeting is Free of charge. After we have a clear understanding of exactly what you desire, we will give you a custom quote that will clearly detail the costs of the project as well as how long it will take us to custom build your furniture.

Stage One

Initial Consultation

During the initial consultation, we will take the time to learn about exactly what your needs are for custom furniture. This meeting is Free of charge. After we have a clear understanding of exactly what you desire, we will give you a custom quote that will clearly detail the costs of the project as well as how long it will take us to custom build your furniture.

  Stage Two     Design meeting    We create initial design plans and drawings using use a full architectural CAD package and invite you back into the showroom for a presentation and further discussion.

Stage Two

Design meeting

We create initial design plans and drawings using use a full architectural CAD package and invite you back into the showroom for a presentation and further discussion.

  Stage Three     Production and finishing    One of our main strengths is, that we have a team of permanently employed, carpenters and finishers who have a full working knowledge of our systems, products and expectations. The recommendations we receive are a tribute to the satisfaction provided by our service and products.

Stage Three

Production and finishing

One of our main strengths is, that we have a team of permanently employed, carpenters and finishers who have a full working knowledge of our systems, products and expectations. The recommendations we receive are a tribute to the satisfaction provided by our service and products.