THE PROCESS

Ben Heath follow a carefully managed process from start to finish. You will be allocated a dedicated Designer, Project Co-ordinator and Kitchen Administrator all with experience of working with clients who are buying premium kitchens. During the one to two week of your kitchen installation, your Project Co-ordinator will be dealing with your project. This gives our clients confidence and piece of mind that their kitchen project will be delivered in time and to the highest possible standard of quality.


  Stage One     Informal Free Design discussion.      Our extensive and inspiring showroom contains contemporary and classic kitchen designs with a carefully selected range of appliances and accessories.  There is a relaxed and creative atmosphere with a friendly and experienced staff available to assist you with all your kitchen design requirements.

Stage One

Informal Free Design discussion.

Our extensive and inspiring showroom contains contemporary and classic kitchen designs with a carefully selected range of appliances and accessories.  There is a relaxed and creative atmosphere with a friendly and experienced staff available to assist you with all your kitchen design requirements.

  Stage Two     Design Consultation - Conceptual Design    When we understand exactly how you want to use your kitchen space we create an initial design plans and drawings using use a full architectural CAD package and invite you back into the showroom for a presentation and further discussion. Site surveys are carried out at regular and necessary points in the project. 

Stage Two

Design Consultation - Conceptual Design

When we understand exactly how you want to use your kitchen space we create an initial design plans and drawings using use a full architectural CAD package and invite you back into the showroom for a presentation and further discussion. Site surveys are carried out at regular and necessary points in the project. 

  Stage Three     Technical Drawings, mood boards, site surveys & client meetings.     All of our proposals include supply or recommendation of appliances, worktops and accessories.  We aim to be clear and concise. It is our belief that good communication, clear drawings and careful checking at every point, ensures the best chance of a smooth and trouble free installation.

Stage Three

Technical Drawings, mood boards, site surveys & client meetings.

All of our proposals include supply or recommendation of appliances, worktops and accessories.  We aim to be clear and concise. It is our belief that good communication, clear drawings and careful checking at every point, ensures the best chance of a smooth and trouble free installation.

  Stage Four     Installation and snagging     One of our main strengths is, that we have a team of permanently employed, installation fitters.  These fitters have a full working knowledge of our systems, products and expectations, enabling us to avoid, for the most part, using sub-contractors to install your kitchen.  The recommendations we receive are a tribute to the satisfaction provided by our service and products.

Stage Four

Installation and snagging

One of our main strengths is, that we have a team of permanently employed, installation fitters.  These fitters have a full working knowledge of our systems, products and expectations, enabling us to avoid, for the most part, using sub-contractors to install your kitchen.  The recommendations we receive are a tribute to the satisfaction provided by our service and products.

FREQUENTLY ASKED QUESTIONS